Shipping policy

Last updated: May 24, 2026

Shipping Policy

At Omni Pet, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are typically between 15–30 business days.

Delivery times may vary depending on:

Some locations may receive orders sooner, while certain remote areas may require additional delivery time.

Order Tracking

Once your order has been shipped, you will receive tracking information via email when available.

Please allow a few days for tracking information to update after shipment.

Shipping Delays

While we strive to meet estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

Omni Pet is not responsible for delays caused by shipping carriers, customs authorities, or other third parties.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete shipping information is provided, delivery delays or failed deliveries may occur.

Please contact us immediately if you notice an error in your shipping details.

Lost or Missing Packages

If you believe your package has been lost, please contact us at:

omnipetenglish@gmail.com

We will work with the shipping carrier to investigate the issue and help find the best possible solution.

Contact Us

For any shipping-related questions, please contact:

Omni Pet

Email: omnipetenglish@gmail.com

Website: omni-pet-2.myshopify.com

Your cart is empty