Privacy policy
Last updated: May 24, 2026
At Omni Pet ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
When you visit our website, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address
- Website activity and usage data
We collect this information when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to marketing communications
- Browse our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional and marketing communications when permitted
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
These technologies may collect information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on our website
You can control or disable cookies through your browser settings.
Third-Party Services
We work with trusted third-party providers to operate our business and provide services, including:
- Shopify
- PayPal
- Payment processors
- Shipping providers
- Analytics providers
- Marketing and advertising platforms
- Product review services
These providers may collect and process personal information as necessary to perform their services.
Marketing Communications
We may send promotional emails regarding new products, special offers, and updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of personal information
- Restricting certain uses of your information
- Withdrawing consent for marketing communications
To exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Omni Pet
Email: omnipetenglish@gmail.com
Website: omni-pet-2.myshopify.com